We will also start the eBay item cancellation process to recover our eBay fees. Your cooperation in this process would be appreciated. If the courier cannot deliver an item they will normally leave a note giving details on how to arrange a redelivery. All orders must be signed for.
If available your tracking number will be indicated in the confirmation email. Unfortunately we cannot do specific day delivery. Standard delivery time is working days for items sent to the UK mainland. UK Express Courier takes working days and please allow working days for items sent to major cities in mainland Europe.
Truly designed for living.. We regret that we are unable to accept return of sealed items which have been opened, or flat packed furniture been opened or assembled.
Please allow working days for international deliveries. Items shipped via the Royal Mail are not considered to be lost before 15 working days for UK deliveries and 25 working days for international deliveries.
We will not send replacements or give any refund before this period has elapsed. We may request photos of the damaged item s to confirm the problem before giving a refund or sending a replacement.
We may also ask the manufacturer to contact you directly to solve the problem. We may require the wrong item to be returned to us before sending out the replacement, in which case we will either arrange a collection of refund return postage costs. If the wrong item has been delivered please inform us within 7 days of receiving the item. Representations of colour are approximate due to the limitations of photographic and calibrations of different output devices. If you have any questions about the colour or size of an item please contact us.
We may ask the manufacturer to contact you directly to resolve the problem. Please allow days for funds to appear in your account.
Items must be unused, in their original packaging and in a saleable condition. Customers return items at their own expense and we do not arrange collections. We regret that we are unable to accept return of sealed items which have been opened, or flat packed furniture been opened or assembled.
Online purchases Send your request via eBay Platform for any VAT receipts will be made out to the bill-to name and address used when the order was placed. Please be aware though, that as PayPal is an online payment system, if you return an item to our shops that you've bought via PayPal, we're unable to process a PayPal refund immediately and this can take up to 14 days.
When returning please request and return via your eBay account. Once we have accepted the return request, please follow the following guidelines: Please note that we do not pay the postage for items returned under warranty El vendedor asume toda la responsabilidad de este anuncio. Todo el mundo Excluye:
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